SHIPPING POLICY, DELIVERY AND RETURNS
SHIPPING POLICY, DELIVERY & RETURNS
Delivery time: Every effort is made to process orders promptly. All Orders are shipped from our Studio in Grenada within 3-5 business days Monday to Friday.
All orders are shipped via MAIL EXPRESS, and we ship to international destinations.
Payment: We accept Debit Cards and PayPal payments.
Privacy: All customer information will be treated confidential. It will be used solely for engagement purposes, shipment updates, interaction with customers, future promotion, and marketing of SEEDTIME RB shop.
Order Cancellations: You can cancel an online order within 48 hours. After 48 hours have expired, sale will be processed where all conditions are applicable.
If you would like to cancel a shipment that has already been returned or delivered to you by courrier, it is possible that a restocking charge may apply. Shipping charges are not refundable. We will complete everything within 3-5 business days,
International Orders: You are responsible for all import taxes, customs duties, and fees levied by the receiving country. Additional charges for customs clearance must be fulfilled by the recipient. Except for shipping charges, any other charge, levy or fee related to your product shipment will be done by the courrier.
Once your order is processed and shipped, we will send the tracking number via email as soon as it becomes available.
All sale items are final and non-refundable.
USEFUL SHIPPING INFORMATION
It is strongly advised that you verify your shipping address. Please ensure that all other useful information is correct before checkout when conducting purchases at the shop and via PayPal before submitting your order.
We would not be responsible for orders shipped to addresses that have been incorrectly submitted. Customers are responsible for paying any reshipping charges associated with a package, if an incorrect shipping address has been entered at checkout.
International Shipping Costs
Grenada internal arrangement is made for direct delivery.
We shipped to all Islands of the Caribbean.
EU countries, North, South and Central America, shipping costs depend on weight and destination.
All prices do not include VAT. For shipping outside of Grenada you will be responsible for any VAT and import duties on products entering your country. If a customer refuses to accept an order all shipping costs, import duties and return costs will be added to your account.
RETURNS
Damaged Artwork
If a product is damaged when it arrives collectors must notify SEEDTIME RB of damaged artwork. You must contact us promptly and provide supporting evidence accompanied with photograph. Within 3 days of delivery, proper assessment of the damages will be done, following which we will contact you regarding a decision as soon as possible.
The decision to refund is the sole discretion of SEEDTIME RB. To be eligible for refund you must inform SEEDTIME RB of damaged Artwork/Books or Collection within 3 days of receiving your product. If you fail to do so within the prescribed period a refund/replacement cannot be guaranteed.
When you return an Artwork, you are responsible for the cost for the return.
If you have any questions with regards to our business, please email us at harveststudiosanddesign@yahoo.com